Payment and Delivery Policy

Packaging and Delivery:

All item packaging follow strict SOPs to ensure no damage and perfect condition upon delivery.

After placing an order, you will receive your order details and a confirmation message on WhatsApp or SMS. After confirmation, your order is dispatched within 2 business days and delivered in 2 to 5 working days of shipping. The total amount of delivery charges will vary based on weight and number of items in the order.

Due to unforeseen circumstances like severe weather conditions, strikes, any emergencies or National holidays or out of stock products there might be delay in deliveries. We inform all customers regarding any delays via SMS or WhatsApp.

Order will be cancelled after 3 days if we do not get any confirmation from the customer.

 

Payment Methods:

We mainly offer Cash on Delivery (COD) services but if requested, customers can also make pre-payment via Online Bank Transfer.

 For more details, please reach out to us at our number 0321-8006808 or email us at thenaturesstore@gmail.com.

 

Order Tracking:

Most of the deliveries are managed by third party logistics services. To know the status of your order please Call/SMS/WhatsApp on: 0321-8006808 or write to us at thenaturesstore@gmail.com. Our customer representative will respond you with an update as soon as possible.

 

Cancellation:

We try to dispatch most orders within 24 hours so please let us know about cancellations at the earliest by dropping a message or calling us on our number 0321-8006808.